Help center

Frequently Asked Questions

Everything you need to know about our sunglasses, shipping, payments, and returns. Still stuck? We're just a message away.

Do kids really need sunglasses with UV protection?

Yes. Children's eyes let in more UV light than adults' do, and sun damage adds up over a lifetime. Every pair of Sun-Kissed kids' sunglasses has UV400, optician-certified lenses that block 100% of UVA and UVB rays. That's real protection, not just a dark tint.

What does UV400 (and "optician certified") actually mean?

UV400 means the lenses block all light up to 400 nanometres, which covers 100% of harmful UVA and UVB. Also, all lenses are “Optician certified, " which means an optician has independently checked the lenses for that protection and for optical quality, so you're not relying on the label alone.

Are these sunglasses really unbreakable?

They're built for real childhood. The flexible TPEE frames bend instead of snapping, so they survive drops, throws and the bottom of a school bag. We say practically unbreakable because kids are endlessly creative, but the frames are made to take the strike.

How do I choose the right size for my child?

We keep it simple with age-based categories instead of fiddly measurements: Baby (0–2), Toddler (2–4), Kids (4–8), and Tweens & Teens (8–14). Just shop your child's age band for a comfortable, secure fit.

How long does delivery take and what does shipping cost?

We process and quality-check every order within 1 business day, and most orders reach you within 2–3 business days across India. Shipping is free on orders over ₹2,000. Below that, a small flat fee applies and is shown at checkout before you pay.

What's your return and exchange policy?

Because these are kids' products that get handled hard, we don't offer change-of-mind returns or a warranty. We accept a return only if the item arrives damaged, and a continuous, unedited unboxing video is required to make the claim. Exchanges are possible if the item reaches us within 5 days of delivery, unused, in perfect condition and passes our quality check.

Where can I see the sunglasses in person?

Come and try frames on at Star Opticals, Sector 104, and Star Opticals, Sector 110, in Greater Noida West. You can also call or WhatsApp us and we'll help you pick the right pair.